Dostum SMS — Terms of Service
These Terms govern your use of the Dostum SMS Android application. They are read alongside our company-wide Terms & Conditions.
1. What Dostum SMS is
Dostum SMS is a personal cross-device SMS synchronisation tool for Android. You install it on a phone you personally own, choose an email inbox you personally control, and from then on each incoming SMS arriving on that phone is delivered to that email inbox. The app exists so that you can read your own text messages from any device where you check email.
2. User eligibility and authorised use
By installing and using Dostum SMS, you represent and warrant that:
(a) you are the lawful owner and principal user of the Android device on which the application is installed;
(b) you are the lawful owner of the destination email address you configure as the sync target;
(c) you will not install Dostum SMS on a phone you do not personally own;
(d) you will not use the application to receive text messages on behalf of another person, to defeat security checks belonging to anyone other than yourself, or to relay messages from a SIM you do not lawfully control;
(e) you will not use the application in any way that violates Google Play developer policies, applicable consumer-protection law, or any local laws governing the receipt and storage of electronic communications.
We reserve the right to suspend or terminate your account immediately if we have reasonable grounds to believe these representations are false.
3. Data handling and retention
(a) When Dostum SMS receives a text message on your device, the message content is transmitted over an encrypted connection to our delivery infrastructure for the sole purpose of delivering it to the email address you configured.
(b) Outbound email is delivered through Dostum Amigo's own relay to the email provider you specified. Your email provider — Gmail, Outlook, your work email, your own domain, whatever you chose — is the one third party that ever sees the message contents. We do not share message content with advertisers, analytics platforms, data brokers, or AI training datasets.
(c) The body of each message is automatically purged from our servers within 24 hours of successful delivery. Failed messages (where email delivery did not succeed) are retained for up to 7 days to support retry and customer support, and then automatically purged.
(d) Row metadata (sender, timestamp, delivery status) is retained so that you can review your history view inside the app. No SMS message body is included in this metadata.
(e) Full detail is provided in our Privacy Policy.
4. Account termination
We may suspend or terminate your account, with or without notice, if:
(a) we receive credible evidence or have reasonable belief that the application is being used in violation of Section 2 above;
(b) you fail to pay any fees that may apply to a paid plan after 14 days of becoming due;
(c) we are required to do so by law, court order, or by Google Play, Apple, or applicable regulator;
(d) the account has been inactive for more than 24 months.
You may close your account at any time via the in-app Settings → Account → Delete account flow, or by emailing support@dostumamigo.com. Account closure disconnects every device signed in to the account, deletes your message history, and purges any retained message body within 7 days. See /apps/sms-forwarder/delete-account/ for the full deletion flow.
5. Billing and refund (paid plans, when offered)
(a) The free tier of Dostum SMS is provided at no cost.
(b) Paid tiers, when available, are billed through Google Play Billing on the renewal cycle you select.
(c) Refunds within 14 days of initial purchase or a renewal are honoured in line with our Refund Policy and Google Play's published refund process.
(d) Cancellation takes effect at the end of the current billing period; we do not pro-rate mid-cycle refunds except as required by Google Play policy or applicable consumer law.
6. Limitations of liability
(a) Dostum SMS is provided on a best-effort basis. We do not guarantee that every text message will be delivered successfully or instantly. Carrier delays, OS-level battery management, network interruptions, and third-party email provider behaviour are outside our control.
(b) You are responsible for verifying that critical messages actually arrived at your destination email. Do not rely on Dostum SMS as the sole channel for time-sensitive communications.
(c) We are not liable for indirect, incidental, or consequential damages arising from missed, delayed, or undelivered messages, except where required by applicable consumer-protection law.
Contact
Questions? support@dostumamigo.com