Dostum SMS help and FAQ
Set it up in 60 seconds, sort out the battery saver on your specific Android phone, and the answers to the questions every user runs into.
Open FAQ →
Support
Help & Support
Guides, contact, billing and legal — for everything Dostum Amigo builds.
App help
For users of our published Android apps.
Delete your account and data
How to close your account and wipe any local app data from your phone — step by step, no email tickets needed.
Delete data →Talk to us
If you can't find the answer here, get in touch.
Send us a message
Sales, support, partnerships, press — whatever you have. We reply in English, Spanish, German, French, Portuguese or Bengali, usually within one working day.
Contact form →Email us directly
Skip the form if you'd rather. General questions go to support@dostumamigo.com, anything privacy- or data-related to privacy@dostumamigo.com.
Email support →Billing & account
Questions about plans, payments, and refunds.
Plans and pricing
What's free, what's paid, and what's coming next. Dostum SMS is in beta — paid plans aren't switched on yet.
View pricing →Billing and refunds
How billing works once paid plans go live, how to cancel, and the refund rules for app subscriptions bought through Google Play.
Billing →Legal & policies
Read how we handle your data and the terms that apply when you use our products.
Company privacy policy
How we handle data from the website, the contact form, and our work with customers and partners.
Privacy policy →Dostum SMS app privacy
What the app sees, what it never sees, what stays on your phone, and how to delete your data.
App privacy →Company terms
The terms that apply when you use this website or hire us for custom work.
Terms →Dostum SMS app terms
Acceptable use, how account closure works, and the limits on what we're liable for if something goes wrong.
App terms →