SMS Forwarder — Support & FAQ
Need help with the SMS Forwarder Android app? Start with the FAQ below. If you can't find what you need, our support email is open.
Contact support
Email: support@dostumamigo.com
Please include your Android version and a short description of what you were trying to do — it helps us reply quickly.
Frequently asked questions
Why does SMS Forwarder need SMS permission?
Forwarding text messages is the core function of the app. Android requires the user to grant RECEIVE_SMS so the app can detect incoming messages, and READ_SMS so it can read the content needed to evaluate forwarding rules and include the message in the forwarded payload. Without these permissions the app cannot do its job. See the full privacy policy for details.
How do I disable forwarding?
Open SMS Forwarder. From the main screen you can:
- Toggle Forwarding off — this pauses all rules.
- Disable an individual rule with its own toggle.
- Delete a rule from its detail screen.
If you want to stop forwarding without opening the app, you can also revoke SMS permissions (see below) or simply uninstall the app.
How do I revoke SMS permissions?
On Android, open Settings → Apps → SMS Forwarder → Permissions, then turn off SMS. Forwarding will stop immediately because the app can no longer see incoming messages. You can also revoke Notifications and any other permissions you don't want active.
How do I change the destination of a rule?
Open the rule, edit the destination (email address, webhook URL or phone number) and save. New incoming messages will be delivered to the new destination. Past messages are not retroactively re-sent.
Why is forwarding sometimes delayed?
Modern Android versions aggressively manage background processes and battery use. If your phone is in a deep doze state, an SMS may take a moment to be processed. Make sure SMS Forwarder is allowed to run in the background and is not battery-restricted by your device manufacturer's settings.
Does SMS Forwarder cost money to send messages to email or a webhook?
The app itself does not charge you per forward. However, if you forward to another phone number via SMS, your mobile operator's normal SMS charges apply. Forwarding to email or a webhook uses your data connection.
Does Dostum Amigo see my messages?
No. Message content is processed on your device and sent directly to the destination you configured. We do not have a server that stores or reads the content of your SMS messages. See the privacy policy for the full statement.
Does the app sell my data or show ads?
No. SMS Forwarder is not ad-supported and we do not sell personal data.
How do I delete my data or my account?
SMS Forwarder doesn't require an online account, so there's no account to delete. To remove the data the app stores on your phone, open Android Settings → Apps → SMS Forwarder → Storage → Clear data, or simply uninstall the app. To request deletion of any support records you've created by emailing us, see Delete data.
How do I request help if something is broken?
Email support@dostumamigo.com with:
- What you were doing when the problem happened
- What you expected vs. what actually happened
- Your phone model and Android version
- The app version (visible in the app's settings screen)
We aim to reply within a reasonable timeframe; complex issues may take longer.
Still need help?
Send us an email at support@dostumamigo.com and we'll get back to you. You can also reach us through our main contact page.
Postal address & phone
Dostum Amigo SLU
Calle Princesa Teguise (Pto. del Carmen) 27
35572 Tías, Las Palmas, Spain
Phone: +34 928 510 615
SMS Forwarder is built and supported by Dostum Amigo SLU. Created by Lukman Hossain.